Privacy policy

Information we handle

Search requests can include a destination, property type, and guest count. If a traveler explicitly asks agents to cover a destination, Direct Stay Search stores that destination and an aggregate request count. Website submissions include only the public URL supplied by the submitter; Direct Stay Search derives rental details from public website content. Feedback includes a title, details, and an optional email address for follow-up.

We do not ask for payment-card data, government identifiers, passwords, API keys, health information, or precise live location.

Why we use it

Search inputs are used to return relevant public listings. An explicit coverage request tells discovery agents where the public catalog needs more verified sites. Submission data is used to verify, publish, deduplicate, and maintain direct-booking websites. Feedback is used to diagnose bugs, prioritize improvements, and follow up when an email address is voluntarily supplied.

Storage and retention

Search inputs are not intentionally stored in the Direct Stay Search database. Cloudflare may process basic request metadata in its infrastructure logs under the account's service settings and published terms; those logs are not copied into the Direct Stay Search catalog or feedback database. Explicit destination coverage requests contain no account or contact identifier and are kept for no more than 12 months after the last request. Published site records and verification evidence are kept while a listing is active and for no more than 12 months after it becomes unavailable. Feedback and its optional contact email are kept for no more than 24 months. Database cleanup is automatic.

Who receives information

The service uses Cloudflare to host the website, run verification, and store catalog and feedback records. When used through ChatGPT, OpenAI transmits the tool inputs you approve to Direct Stay Search. We do not sell personal information, serve ads, or share feedback with rental operators.

When you choose “Visit direct site,” you leave Direct Stay Search. The independent website then handles your visit under its own privacy practices.

Your choices

Email is optional. You can ask us to delete or correct feedback, contact information, or a website submission by using the support form and including the relevant reference number or domain.

Changes

If this policy materially changes, the updated date and revised terms will be published on this page before the new practices take effect.